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The Island: MySuperstar Missing After Error Message
Players are reporting their MySuperstars going missing from The Island following an error message received after upgrading the player using VC.
This has only been reported on Xbox Series X|S.
Workaround: Complete character creation without buying attributes first. Once hitting the Island with your new Superstar, you can add attributes.
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Comments
This issue should be resolved as of Patch 1.13 with the implementation of a new Restore feature that allows players to restore missing Island Superstars that were not deleted by the player themselves.
This issue is currently being investigated. We appreciate your patience.
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